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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sara Anderson

Sara Anderson

January 14, 2025

5  out of  5
rating by Sara Anderson
"The best around! Denisse was a huge help!!! If I could give 10 stars, I would!!"
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Wendy Orellana

January 14, 2025

5  out of  5
rating by Wendy Orellana
"Esta oficina de seguro es muy buena ayudan mucho! Especialmente su personal de trabajo son muy eficientes muy amables y es recomendable!!!"
We responded:
"Gracias, Wendy, por la excelente reseña."
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Oscar Diaz

January 14, 2025

5  out of  5
rating by Oscar Diaz
"They are very pleasant to work with and were able to answer all the questions that I had"
We responded:
"Thank you for the wonderful review, Oscar."
Profile photo of Tyler Stancill (The Cole Miner Collective)

Tyler Stancill (The Cole Miner Collective)

January 14, 2025

1  out of  5
rating by Tyler Stancill (The Cole Miner Collective)
"Not sure why State Farm is running so many agencies where the agents feel you are working with a ghost or figment of your imagination. Call-only and speaking to non-certified agents or liaisons without ever getting a chance to speak with a licensed agent. Came by here because I’ve had this issue with my current agent but this location is no better. Switching over to Connie Snook up in Frederick because she and her office all believe in transparency and actually working with you directly and even sitting down in person if preferred. Hope State Farm collectively starts being more approachable and actually starts acting “like a good neighbor”, certainly feels like “State Farm is NOT there”."
We responded:
"We regret that we were unable to meet your needs at this time, but we are pleased to hear that you found an agent in Frederick who could assist you."
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Karen Garcia

February 6, 2024

1  out of  5
rating by Karen Garcia
"We have been with State Farm for over 20 years. However, we are deeply disappointed with the treatment we have received. Our insurance premiums continue to increase, and their response has been simply to suggest finding another provider if we are unhappy. What a way to keep you customers happy. 👎"
We responded:
"Dear Karen and Pablo, I acknowledge your frustration regarding the premium on your policy. As discussed by one of our representatives yesterday, it is important to consider certain factors that are impacting your premium. We are making an effort to clarify the specific reasons behind the increase in your premium. I understand that the information we have been providing may not align with your expectations. If you are open to discussing the factors that impact premiums in more detail, we would be more than happy to speak with you again. "
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Power Construction Contracting

July 14, 2023

5  out of  5
rating by Power Construction Contracting
"I recommend this company because they provide good customer service and have the best prices and please ask for Karen"
We responded:
"Thank you for the wonderful feedback!"
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Veronica Cruz

July 12, 2023

5  out of  5
rating by Veronica Cruz
"Muy amables especialmente Denisse me explica bien detalladamente las preguntas q le hago"
We responded:
"Gracias Veronica por su reseña y compartir su experiencia con Denisse."
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Rene Fuentes

July 9, 2023

5  out of  5
rating by Rene Fuentes
"The best price in Kensington Maryland area"
We responded:
"Thank you Rene for taking time to leave us a 5 star review."
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Brady Lazo

July 5, 2023

5  out of  5
rating by Brady Lazo
"Exelente atención cuando uno llama para por cualquier información Karen es una muchacha que siempre lo ayuda a uno con mucha amabilidad tengo 7 años de tener seguro con ellos y 10/10"
We responded:
"Gracias Brady por tu reseña y compartir su experiencia con Karen."
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rebecca clark

June 22, 2023

5  out of  5
rating by rebecca clark
"Customer service was above and beyond. They were so nice, helpful and attentive they were also very informative. 10/10"
We responded:
"Thank you Rebecca! Glad you had a nice experience with our staff."
Profile photo of Henry Castellanos

Henry Castellanos

June 22, 2023

5  out of  5
rating by Henry Castellanos
"Outstanding service they have been always so quick to respond and helpful with any questions that I may have."
We responded:
"Thank you Henry! We appreciate your business."
Profile photo of Luis Montano

Luis Montano

June 13, 2023

5  out of  5
rating by Luis Montano
"I would like to say all the good about the way you treat me, but every thing has been said. thank you very much"
We responded:
"Gracias Francisco, agradezco el tiempo que usted tomo para dejarnos una reseña. "
Profile photo of George Corey

George Corey

June 9, 2023

5  out of  5
rating by George Corey
"I have had insurance with Tim Navarro for 25 years and have been looked after by Denisse Paniagua. They are timely and inquisitive, kind and interested in all changes. I appreciate them!"
We responded:
"George, it brings me great joy to hear the Denisse has been able to provide you with excellent care. Your loyalty is deeply appreciated. Thank you very much."
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Gio Bolaños

March 21, 2023

5  out of  5
rating by Gio Bolaños
"Excelente seguro se los recomiendo a todos y a todas no ai otro mejor seguro que State Farm las persona que te contestan te tratan excelente"
We responded:
"Gracias Geovanni, siempre estamos aqui para ayudarle."
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D Antoine

March 15, 2023

5  out of  5
rating by D Antoine
"Ladies are so nice and try to help with everything they can."
We responded:
"We’re really grateful and appreciate you taking the time to share your rating with us."
Profile photo of Jael Arias Larios

Jael Arias Larios

March 15, 2023

5  out of  5
rating by Jael Arias Larios
"My husband and I have had an amazing experience throughout the years with State Farm, especially with Tim Navarro Office. The representatives are really helpful and provide us with the assistance needed in our State Farm insurance. I’ve always get in contact with a State Farm representative name Karen, she has been really helpful and has always gave us an amazing customer service."
We responded:
"Thank you for your feedback. Love to hear your experience with Karen."
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Seba V

March 15, 2023

5  out of  5
rating by Seba V
"Great friendly staff. Very helpful and been with them for years now never no issues."
We responded:
"Thank you so much for taking the time to leave us feedback!"
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Osmin Guerra

March 14, 2023

5  out of  5
rating by Osmin Guerra
"Excelente servicio"
We responded:
"Muchas gracias!"
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William martinez

March 10, 2023

5  out of  5
rating by William martinez
"La atención es buena las señoritas muy finas ,y atentas ,en llamar cuando ben anomalías en mi cuenta yo tengo 10años trabajando con esta oficina,estoy muy satisfecho"
We responded:
"Gracias William, siempre estamos aqui para ayudarle."
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Marvin Hernandez

March 10, 2023

5  out of  5
rating by Marvin Hernandez
"Been going here for years, have gotten my home, cars, and motorcycle insured. Have never had problems. Thank you"
We responded:
"We appreciate your review, Marvin. We are here to help."
Profile photo of Yohannes Asmerom

Yohannes Asmerom

March 9, 2023

5  out of  5
rating by Yohannes Asmerom
"Great office and great people."
We responded:
"We're really grateful and appreciate you taking the time to share your rating with us."
Profile photo of Yessica Diaz

Yessica Diaz

March 8, 2023

5  out of  5
rating by Yessica Diaz
"I ALWAYS recommend Tim Navarro’s office. Not just because it’s State Farm it’s because both Denisse & Karen! Both are amazing & very professional. They go above and beyond to explain everything and make sure I understand all the information provided. Stop waiting and give them a call now you won’t regret it!!"
We responded:
"Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!"
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chelse king

March 7, 2023

5  out of  5
rating by chelse king
"I have been a State Farm customer for the last 10 years and I have no plans on leaving as long as Denisse and Karen are there. They provide outstanding customer service! They’re always friendly, helpful, and knowledgeable. It’s always nice calling and hearing Karen’s nice and friendly tone. Denisse is always there to help, very professional, and knows her job well. If she doesn’t have an answer she will research and get back to me always in a timely fashion. It’s a pleasure working with these wonderful ladies!!"
We responded:
"Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!"
Profile photo of FlakoD’or acosta

FlakoD’or acosta

March 3, 2023

5  out of  5
rating by FlakoD’or acosta
"Siempre le ayudan a uno en lo que uno necesita muchas gracias 🙏🙏"
We responded:
"Muchas gracias!"
Profile photo of Cecilia Camogliano

Cecilia Camogliano

June 14, 2022

5  out of  5
rating by Cecilia Camogliano
"Tenemos este seguro por más de 19 años más o menos y siempre han acudido a nuestras llamadas y sobre todo agradezco a Dennis ella es muy atenta ,regresa las llamadas inmediatamente y tiene una personalidad muy dulce te hace sentir que estás hablando con alguien que te inspira mucha confianza."