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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gio Bolaños

March 21, 2023

5  out of  5 rating by Gio Bolaños
"(Translated by Google) Excellent insurance I recommend it to all and to all there is no other better insurance than State Farm the person who answers you treats you excellent (Original) Excelente seguro se los recomiendo a todos y a todas no ai otro mejor seguro que State Farm las persona que te contestan te tratan excelente"

D Antoine

March 15, 2023

5  out of  5 rating by D Antoine
"Ladies are so nice and try to help with everything they can."

Jael Arias Larios

March 15, 2023

5  out of  5 rating by Jael Arias Larios
"My husband and I have had an amazing experience throughout the years with State Farm, especially with Tim Navarro Office. The representatives are really helpful and provide us with the assistance needed in our State Farm insurance. I’ve always get in contact with a State Farm representative name Karen, she has been really helpful and has always gave us an amazing customer service."

Seba V

March 15, 2023

5  out of  5 rating by Seba V
"Great friendly staff. Very helpful and been with them for years now never no issues."

Osmin Guerra

March 14, 2023

5  out of  5 rating by Osmin Guerra
"(Translated by Google) Excellent service (Original) Excelente servicio"

William martinez

March 10, 2023

5  out of  5 rating by William martinez
"(Translated by Google) The attention is good, the ladies are very fine, and attentive, in calling when there are anomalies in my account. I have been working with this office for 10 years, I am very satisfied (Original) La atención es buena las señoritas muy finas ,y atentas ,en llamar cuando ben anomalías en mi cuenta yo tengo 10años trabajando con esta oficina,estoy muy satisfecho"

Marvin Hernandez

March 10, 2023

5  out of  5 rating by Marvin Hernandez
"Been going here for years, have gotten my home, cars, and motorcycle insured. Have never had problems. Thank you"

Yohannes Asmerom

March 9, 2023

5  out of  5 rating by Yohannes Asmerom
"Great office and great people."

Yessica Diaz

March 8, 2023

5  out of  5 rating by Yessica Diaz
"I ALWAYS recommend Tim Navarro’s office. Not just because it’s State Farm it’s because both Denisse & Karen! Both are amazing & very professional. They go above and beyond to explain everything and make sure I understand all the information provided. Stop waiting and give them a call now you won’t regret it!!"

chelse king

March 7, 2023

5  out of  5 rating by chelse king
"I have been a State Farm customer for the last 10 years and I have no plans on leaving as long as Denisse and Karen are there. They provide outstanding customer service! They’re always friendly, helpful, and knowledgeable. It’s always nice calling and hearing Karen’s nice and friendly tone. Denisse is always there to help, very professional, and knows her job well. If she doesn’t have an answer she will research and get back to me always in a timely fashion. It’s a pleasure working with these wonderful ladies!!"

FlakoD’or acosta

March 3, 2023

5  out of  5 rating by FlakoD’or acosta
"(Translated by Google) They always help you with what you need, thank you very much 🙏🙏 (Original) Siempre le ayudan a uno en lo que uno necesita muchas gracias 🙏🙏"

Cecilia Camogliano

June 14, 2022

5  out of  5 rating by Cecilia Camogliano
"(Translated by Google) We have this insurance for more than 19 years or so and they have always answered our calls and above all I thank Dennis she is very attentive, returns calls immediately and has a very sweet personality makes you feel like you are talking to someone who inspires you much trust. (Original) Tenemos este seguro por más de 19 años más o menos y siempre han acudido a nuestras llamadas y sobre todo agradezco a Dennis ella es muy atenta ,regresa las llamadas inmediatamente y tiene una personalidad muy dulce te hace sentir que estás hablando con alguien que te inspira mucha confianza."

esleyter mendez

June 2, 2022

5  out of  5 rating by esleyter mendez
"The ladies in this office are supper friendly and will go out of their way to help you with your needs. I will definitely recommend this office to all my friends and family."

David Savoy

April 20, 2022

5  out of  5 rating by David Savoy
"The staff at this State Farm office are the best group of people there always on top of things, and there very respectful and Denise is the glue that holds everything together great job guys"

R Bautista

April 20, 2022

5  out of  5 rating by R Bautista
"I definitely recommend this location. I’ve had horrible experiences in the past with other companies but this location has exceeded my expectations. I truly appreciate the ladies who work here they are so knowledgeable. Look no further seriously!"

Marina Medrano

February 17, 2022

1  out of  5 rating by Marina Medrano
"(Translated by Google) I had the worst experience of my life with them. I was with them for 9 years and I was very responsible to pay and I almost lost my entire driving record without any meaning, they canceled my insurance without counting on me, I was driving without insurance without realizing it. They are the worst they can see. The workers don't even know anything about what they're talking about. They promise thousands of things and deliver nothing. I would give them 0 stars if I could. They are too irresponsible (Original) Tuve la peor experiencia de mi vida con ellos. Estuve 9 años con ellos y fui muy responsable a pagar y casi pierdo todo mi récord de manejo sin ningún significado ellos me cancelaron el seguro sin contar conmigo yo andaba manejando sin seguro sin yo darme cuenta. Son los peores que pueden a ver. Los trabajadores no saben nada ni de lo que hablan. Prometen miles de cosas y no dan nada . Les daría 0 estrellas si pudiera. Son demasiado irresponsables"

Edgar Zavala

February 17, 2022

1  out of  5 rating by Edgar Zavala
"This is the worst office the workers are so rude and disrespectful they don’t respect the rights of the customers I will give them 0 starts if I could I had a really bad experience with this office."

Keyla M

April 29, 2021

5  out of  5 rating by Keyla M
"I love these group of people, the stuff & the Agent’s are great! Working with them made my first time buying a renters policy a smooth & fun experience. They truly care about what you need & they when above and beyond to make sure I had all the information required to make the right decision, in purchasing My first Renters. The team members that Tim Navarro have are so friendly, Upbeat & Professional. I highly recommended."

J V

March 13, 2021

1  out of  5 rating by J V
"(Translated by Google) I called for a work insurance estimate. They asked me for my information, I gave it to them, they told me they were going to call me, and they didn't, I had to call again. They told me the agent is busy. But I'll tell him to call him back and it's been 3 days and they don't call waste of time (Original) Llamé para un estimado de seguro de trabajo. me pidieron mi información se las di, me dijeron q me iban a llamar, y no lo hicieron tuve que llamar de nuevo. Me dijeron la agente está ocupada. Pero le diré que le regrese la llamada y ya pasaron 3 días y no llaman pérdida de tiempo"

Jett

January 18, 2021

5  out of  5 rating by Jett
"The Best insurance agent hands down . I have several insurance company's and agents . He goes above and beyond . 100%"

Jer Nimmo

October 22, 2020

1  out of  5 rating by Jer Nimmo
"Signed up for state farm online. Haven't heard anything but a few garbled unintelligible voicemails left by an employee of this office. It's pretty bad when that's the only customer interaction and it seems more like spam calls than an actual attempt to explain anything to me."

Carla Garcia Najle

April 10, 2020

1  out of  5 rating by Carla Garcia Najle
"Awful.....just awful. Very unresponsive to calls/emails. If I could rate this office 0 stars, I WOULD."

Oscar Contreras

August 23, 2019

1  out of  5 rating by Oscar Contreras
"(Translated by Google) Bad service when you call they do not answer, the calls never return but to collect they are punctual (Original) Mal servicio cuando uno llama no contestan, jamás regresan las llamadas pero para cobrar son puntuales"

Aristides Martinez

February 19, 2019

1  out of  5 rating by Aristides Martinez
"(Translated by Google) All the women who work here are spoiled to speak and do not attend to you even if they are not doing anything (Original) Todas las mujeres que trabajan aquí son malcriadas para hablar y no te atienden aunque no estén haciendo nada"

Glenna Burgos

April 14, 2018

5  out of  5 rating by Glenna Burgos
"I had such a good experience with them!!!.. they helped me so much with all my inquiries .. customer service was great!! Dont really understand why so many negative comments here because if I could I would give them a 10*, maybe the problem here and most of the times are the annoying customers !!!!!"